New Zealand’s most popular freight heater brand, Harbour Freight, has been in the news recently, after a spate of reports about faulty parts, including a faulty portafilter, that was sold on eBay for more than $US150,000.
“Habasol” is a portafiliter that is part of the Harbour Freights portfolio, with more than 10 million units sold worldwide, including in New Zealand.
It is designed to be used as a heater, which makes it perfect for those who live in remote locations, or who have a strong desire to get home to warmer homes than those at home.
However, the company has been embroiled in a number of scandals in recent years, including one involving a shipment of food that was returned to its warehouse after it was mislabeled and delivered to a home.
The product was used in a similar fashion to an inverter, but the portafilitter could not be used, so the food was delivered to the wrong home.
While the problem with the food is being investigated, the shipping company has said that it has taken steps to make sure it does not happen again.
“This is the third shipment that we have received with this issue,” Harbour Freighters chief executive Stephen O’Connor said.
“We are working with the shipping agent and will be contacting the customer directly as we do with every other shipment we receive.”
The company says that while there has been no problems with the product, some of the items it sold have been shipped in other countries, and they have had to return some to the warehouse.
Mr O’Connors also said that some of his company’s suppliers had also had to take responsibility for a few of their products.
“It is our intention to return these to the shipping agents who have purchased them,” he said.
A spokesman for the Australian Government told the ABC that the government was investigating the problem and would take “appropriate action” if warranted.
“The Government is aware of reports of a potential recall of products from one of Australia’s largest freight wholesalers,” the spokesman said.
The spokesman added that the department was also reviewing the safety of other goods shipped from the company.
The company has since released a statement, saying it was “deeply sorry” for any offence it may have caused and had taken steps since the incident to prevent such incidents in the future.
It added that it was working to ensure that any concerns raised about the product were addressed.